FAQ’s , Shipping & Store Policy

How long does it take to for my order to be shipped after being placed ? PLEASE READ THOROUGHLY 

  • If you ordered Hair Accessories , Mink Lashes , or On Hand Hair  Please allow 1 hour  for your order to be fulfilled for pickup or to be shipped. Once order is shipped you will receive a tracking number . Depending on tracking option chosen when checking out is how long it will take to be received .
  • If you ordered Pre Order Bundles   Please allow 5-7 business days for your order to be fulfilled and shipped. Once order is shipped you will receive a tracking number & Depending on tracking option chosen when checking out is how long it will take to be received .
  • If you ordered A Custom Made Unit  Please allow 5-7 business days for your order to be fulfilled for pickup or to be shipped. Once order is shipped you will receive a tracking number . Depending on tracking option chosen when checking out is how long it will take to be received .

    Do you offer Local Pickup or Delivery ?

    1. Yes we offer Local pickup Our current pickup location is Westbank Walmart on Laplaco .
    2. Local pickup is free and the option will be available at checkout.               

      What shipping methods are available ?

      1. Standard Shipping via USPS 3-5 business days
      2. Expedited Shipping vis USPS 1-2 business days 
      • Tracking numbers will be provided via email once package is delivered at postal office
      Do you offer refunds or exchange ?
      • Here at EsgBeauty we value our customers opinion and we want all of our customers 100% completely satisfied with their purchase . We do not offer refunds but we do offer exchanges up to 24 hours after item is received.  Item must be non used